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Most products sold on are backed by a manufacturer warranty. Although Lumens does not itself warranty the products we sell, we do assist you in resolving issues during the warranty period. If you experience problems with any product you purchased that offers a manufacturer warranty, please contact Customer Service. We will either facilitate a resolution or put you in contact with the manufacturer so that they might assist you directly.

Keep in mind that Lumens and our suppliers are not liable for any indirect, special, consequential or incidental damages including, without limitation, lost profits or revenues, costs of replacement goods, loss or damage to goods or services arising out of the use or inability to use this site or any product purchased from Lumens, damages resulting from use of or reliance on the information present, even if Lumens or its suppliers have been advised of the possibility of such damages.

Please contact Customer Service if you have any questions.