Managing My Account

HOW IT WORKS:

Place at least $350 in qualifying items in your cart from hundreds of products sitewide.

In your cart, apply coupon code STRING.

Your free gift will appear in your cart.

*Exclusions apply. Certain brands are excluded from this offer: Alessi, Arteriors, AXO Light, Besa Lighting, Blauet, Blu Dot, Calligaris, Casablanca Fan Company, Copeland Furniture, Corbett Lighting, CSL Lighting, CTO, Currey & Company, Diesel by Foscarini, Estiluz, ET2 Lighting, Fanimation Fans, Fatboy, Fermob, Fine Art Lamps, FLOS, Foscarini, Fredrick Ramond, George Kovacs, George Nelson Bubble Lamps by Herman Miller, Gus Modern, Hinkley Lighting, Holtkoetter, House Of Troy, Hubbardton Forge, Hudson Valley Lighting, Hunter Fans, Kichler, Lafer, LZF, Marset, Masiero, Maxim Lighting, Metropolitan Lighting, Minka Aire Fans, Minka-Lavery, Modern Fan Company, Pablo, Pablo Designs, Period Arts Fan Company, Planterworx, Quoizel, Robert Abbey, Schonbek Lighting, SONNEMAN Lighting, Synchronicity, Swarovski, Terzani, Troy Lighting, Uttermost, Vermont Modern, Visual Comfort, Vitra. Open-box and Clearance items are also excluded from this offer. While supplies last. Lumens reserves the right to substitute an item of comparable value.

Lumens Low-Price Guarantee

In addition to our incredible specials and price promotions, Lumens is committed to offering you the lowest possible price on every product we sell, every day of the year. If you ever find the exact same product advertised for less anywhere, within 30 days of your Lumens purchase, please let us know and we will happily match that price. Keep in mind that shipping and handling fees will be taken into consideration. For example, if Lumens offers free shipping and the competitor charges for shipping, then the total price, including shipping, will be matched. We may require some form of verification of the offer and it must be made by an authorized dealer of the product, following manufacturer pricing guidelines and policies and it must be a stock item. The Low-Price Guarantee excludes clearance, closeout and returned items. Other restrictions may apply, but why not ask? For more information please contact Customer Service.

Orders $75 and more:
You pay no shipping fees (UPS or FedEx ground) to anywhere in the continental United States. Nice!

There are a few exceptions, though:

• Special order, oversized and heavy items may need to be shipped by freight, and a freight shipping surcharge may be applied.
• Also, some manufacturers require that we add a shipping surcharge to their products. When this is the case, you will see the shipping or freight charge listed on the product page.

Orders less than $75:
Orders that do not meet the $75 threshold are charged a $9.99 flat rate shipping fee.

There are a few exceptions, though:

Hawaii, Alaska & Puerto Rico
If you are shipping to Hawaii, Alaska or Puerto Rico, Lumens offers discounted standard shipping by UPS or FedEx standard shipping. The actual shipping charge (which at minimum is $24) will be calculated during checkout and is based on the order total.

Canada
When shipping to Canada, Lumens only uses Expedited and Express Saver which includes the brokerage fees in the shipping charge. This total does not include the Goods and Services Tax (GST) or customs duties which will be due upon receipt of delivery.

NOTE: Canadian orders will require additional lead times for these vendors: Blomus, Fanimation, Kichler, Marset and Minka Group (Minka Aire, Minka-Lavery, Metropolitan and George Kovacs).

You will receive an email with the adjusted estimated ship date within 2 business days of submitting your order.