Raku SH8 Rechargeable LED Table Lamp
by Sebastian Herkner for &Tradition
Save $49.45 (10%)
Reviewed by 1 customer
Pretty Lamp, But Poor Instructions & Support — Not Worth the
Are You: Customer
Comments about Raku SH8 Rechargeable LED Table Lamp
I ordered three different lamps from Lumens, and the Raku SH8 rechargeable LED table lamp was the most expensive—especially with added shipping to Hawaii. It looks sleek and modern, but the product description is vague and lacks basic information, like how to turn it on. The Setago rechargeable lamp, for example, has a clear and intuitive design where you simply tap it to turn it on. The Raku has a similar design, so I assumed I should tap the metal shade—but there's no confirmation of this anywhere, and it's frustrating not knowing how it's meant to work. To make things more confusing, the included instructions state it only comes with one battery, which needs to be removed and replaced. It also suggests that two batteries are needed for longer-lasting use, but this isn't disclosed up front. Why not be transparent in the product listing?
Merchant Response
We are sorry to hear you had a disappointing experience. Someone from Customer Service will be reaching out to you directly to offer further assistance.
&Tradition
In 2008, Martin Kornbek Hansen and his wife, Nadja, founded the design brand Unique Copenhagen in Copenhagen, Denmark to produce modern lighting, furniture and accessories. In 2010, Hansen changed the name to &Tradition, to place better emphasis on the company's design goal: bringing Nordic tradition and heritage into modern design, and to bridge the values between the two.
