Reviewed by 1 customer
Faulty Design
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Comments about Nyla Vanity Light
The fixture is beautiful, but has major quality/ manufacturing issues. The first fixture arrived with the thumbscrews frozen in place so I was unable to install the glass shades. Lumens customer service was excellent and they sent a replacement, but it had the same problem. I was able to make the replacement fixture work with liberal application of penetrating oil, heat gun, and patience, but I shouldn't have to do that. The fixture is engineered for precision, but not built that way. A slight mis-alignment of the holes in the shades with the posts, means that I could not install the thumb screws all the way, leaving threads exposed to rust again. I installed it because I was tired of having no light in the bathroom, but will be looking for a replacement soon. Both fixtures arrived sealed from the factory this way, so it is a manufacturer issue and not a Lumens issue.
Merchant Response
Thank you for your feedback. We sincerely apologize for the difficulties you experienced during installation. We will work closely with the manufacturer to address and improve the alignment of the holes for the shades to help ensure a better experience moving forward.
Capital Lighting
Capital Lighting first illuminated the home decor scene in 1994 from its base in Flowery Branch, Georgia, just outside of Atlanta. This family-founded brand combines deep-rooted passion with extensive lighting knowledge, crafting fixtures that not only illuminate spaces but also enhance them with timeless elegance and contemporary appeal.
