Reviewed by 2 customers
Lumens doesn't honor price match! Do not buy from them!
Are You: Customer
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Nuage Vase
This review isn't about the product itself, but rather my experience with Lumens, a company that misled its clients by guaranteeing a price match but ultimately failed to honor it. I sent multiple emails, provided a link to a competitor's website, and submitted a screenshot showing the same item at a lower price. Unfortunately, they completely ignored my efforts. Had I known I would be treated this way, I would have purchased the item from another retailer at the lower price. I initially trusted Lumens to uphold their price match promise. It's disappointing and frustrating. They should remove this guarantee from their website and stop misleading customers!
Merchant Response
We appreciate your feedback. After reviewing the information, we noted that the price listed on the site you provided was higher than the price you received with the 10% discount we applied. The price match you referenced was $270.54, while the final price you paid was $252, which is already lower than the competitor’s price.
Nuage - Bouroullec
Are You: Customer
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Nuage Vase
Beautiful facture and design. #sweepstakes
Vitra
Vitra started in 1950 within beautiful Swiss borders, a family-owned company with a simple focus. The company's goal was to bring sustainable, helpful modern furniture and accessories to the office and home. Today, Vitra stands by that goal, introducing modern accessories and furniture that make the office feel more like home. Comfortable, relaxed and professional, Vitra's furniture and accessories are home to many contemporary spaces all over the world.