Reviewed by 2 customers
Not all parts included
Are You: Customer
All we received is the shade and glass cover! It should have included the mounting hardware!
Merchant Response
We sincerely apologize for the inconvenience. Unfortunately, we were unable to locate your order with the information provided. When you have a moment, please share your email address or order number so we can assist you further.
Customer Service on a broken fixture has been horrible.
Are You: B2B Professional
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Exos Double Shade Pendant
The fixture arrived broken. To receive even adequate Customer Service has been very challenging. It has been nearly three weeks and no one returns my calls or emails and I have no idea if a replacement is being sent - and when.
Merchant Response
We appreciate your feedback and are so disappointed the Exos Double Shade Pendant caused issues for you. We do see your return went smoothly and would be happy to answer any questions you may have or assist you in choosing another fixture
Hubbardton Forge
Hubbardton Forge began its journey in an old barn in Hubbardton, Vermont in 1974. Armed with antique tools and a passion for authentic American blacksmithing, founders George Chandler and Reed Hampton, set out to revive the lost art of handcrafted metalwork. Today, operating just a stone's throw away in Castleton, Vermont, Hubbardton Forge has grown into one of America's most respected lighting brands, recognized for its exceptional design and meticulous attention to detail.
