Edge LED Bath Bar
by Robert Sonneman for SONNEMAN Lighting
Save $110.40 (20%)
Reviewed by 2 customers
poor customer service
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Edge LED Vanity Light
I ordered these lights and I was told they would ship in one to two days on February 22nd. Then I got an email saying they would not ship until May 14th (it was March 18th) so I ordered something else and cancelled the order. Funny enough the next day I got a shipping notice that they would arrive on March 24th . I called again to stop the shipment, but I was told I would have to take delivery and then return them. It is now April 2nd and I still do not have the refund for teh order placed on February 22nd
Merchant Response
We appreciate your feedback and are so disappointed the Edge LED Vanity Light caused issues for you. We do see your return went smoothly and would be happy to answer any questions you may have or assist you in choosing another fixture.
Sloppy and Silent Return Process
Verified Buyer
Comments about Edge LED Vanity Light
Instructions and diagram on site were unclear and did not reveal the large hub on back which didn't fit in a junction box. Then the return process was sloppy and very poor communication from company. I was forced to keep asking for return approval. Just silence.
Merchant Response
Thank you for sharing your experience. A Customer Service specialist will reach out to you for follow-up.
SONNEMAN Lighting
Founded by Robert Sonneman, often regarded as the father of modern lighting design. A luminary of contemporary lighting since the 1960s, Sonneman is revered for creating fixtures that elegantly combine sculptural aesthetics with impeccable functionality.
