Dounia Home

Orders of $75 and more:
You pay no shipping fees (UPS or FedEx ground) to anywhere in the continental United States. Nice!

*There are a few exceptions, though:

• Special order, oversized and heavy items may need to be shipped by freight, and a freight shipping surcharge may be applied.
• Also, some manufacturers require that we add a shipping surcharge to their products. When this is the case, you will see the shipping or freight charge listed on the product page.

Orders less than $75:
Orders that do not meet the $75 threshold are charged a $9.99 flat rate shipping fee.

There are a few exceptions, though:

Hawaii, Alaska & Puerto Rico
If you are shipping to Hawaii, Alaska or Puerto Rico, Lumens offers discounted standard shipping by UPS or FedEx standard shipping. The actual shipping charge (which at minimum is $24) will be calculated during checkout and is based on the order total.

Canada
When shipping to Canada, Lumens only uses Expedited and Express Saver which includes the brokerage fees in the shipping charge. This total does not include the Goods and Services Tax (GST) or customs duties which will be due upon receipt of delivery.

NOTE: Canadian orders will require additional lead times for these vendors: Blomus, Fanimation, Kichler, Marset and Minka Group (Minka Aire, Minka-Lavery, Metropolitan and George Kovacs).

You will receive an email with the adjusted estimated ship date within 2 business days of submitting your order.

Orders of $75 and more:
You pay no shipping fees (UPS or FedEx ground) to anywhere in the continental United States. Nice!

*There are a few exceptions, though:

• Special order, oversized and heavy items may need to be shipped by freight, and a freight shipping surcharge may be applied.
• Also, some manufacturers require that we add a shipping surcharge to their products. When this is the case, you will see the shipping or freight charge listed on the product page.

Orders less than $75:
Orders that do not meet the $75 threshold are charged a $9.99 flat rate shipping fee.

There are a few exceptions, though:

Hawaii, Alaska & Puerto Rico
If you are shipping to Hawaii, Alaska or Puerto Rico, Lumens offers discounted standard shipping by UPS or FedEx standard shipping. The actual shipping charge (which at minimum is $24) will be calculated during checkout and is based on the order total.

Canada
When shipping to Canada, Lumens only uses Expedited and Express Saver which includes the brokerage fees in the shipping charge. This total does not include the Goods and Services Tax (GST) or customs duties which will be due upon receipt of delivery.

NOTE: Canadian orders will require additional lead times for these vendors: Blomus, Fanimation, Kichler, Marset and Minka Group (Minka Aire, Minka-Lavery, Metropolitan and George Kovacs).

You will receive an email with the adjusted estimated ship date within 2 business days of submitting your order.