Reviewed by 1 customer
The shipping estimate is an absolute lie
Are You: Customer
Comments about 8W 120V R125 E26 M. Cristal LED Bulb
I placed my order on 3/6, and the website clearly stated the items would ship in 1–2 days. That didn't happen. After multiple calls and emails with customer service — each time being told it would ship "next week" — I finally received the lamps over two months later, on 5/17. Throughout that entire period, the product page never updated. It kept showing a 1–2 day shipping estimate, even though it was clearly inaccurate. To make matters worse, other websites were showing more realistic timelines — Lumens just appeared faster (and falsely so). Now it's 6/13, and I still haven't received the light bulb. The current estimated ship date is 7/30 — nearly five months after ordering — and yet the product still shows as shipping in 3–4 days on the website. This is completely misleading and unacceptable. Don't trust their shipping estimates, and honestly, don't trust this company. Terrible experience.
Merchant Response
We are sorry to hear you had a disappointing experience. Someone from Customer Service will be reaching out to you directly to offer further assistance.
FLOS
Visionary designers Achille and Pier Giacomo Castiglioni, along with Tobia Scarpa, founded FLOS in 1962 in Merano, Italy aiming to revolutionize the way people experience light. Headquartered today in Bovezzo, Italy, FLOS embodies the spirit of modern Italian design, combining groundbreaking experimentation with artistic innovation—famously exemplified by their iconic cocoon lighting fixtures made by spraying resin onto steel frames.
