Reviewed by 2 customers
No idea how the bed is, still don't have one
Are You: B2B Professional
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Xander Bed
Really unfortunate customer service all nice, articulate ppl, not one attempted to rectify the issue. I still don't have a bed for my client.
Merchant Response
We appreciate your feedback and are so disappointed the Xander Bed caused issues for you. We do see your return is being processed and would be happy to answer any questions you may have or assist you in choosing another fixture.
Poor quality all around
Are You: B2B Professional
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Xander Bed
Bed was made incorrectly and just happened to be going to the most sensitive client bad combination. Followed by bad assembly and poor customer service. Then rather than shipping a bed out next day I see one on order without further conversation, I see that one has been shipped out that will arrive in three weeks or so. This does not take care of the issue. I don't have a picture of the bed as it got sent back, but I do have a picture of the Styrofoam that the Delivery Service left in my clients recycle bin. Yikes!!
Merchant Response
We appreciate your feedback and are so disappointed the Xander Bed caused issues for you. We do see your replacement is being processed and would be happy to answer any questions you may have.
Four Hands
Founded in Austin in 1996, Four Hands blends time-honored craftsmanship with contemporary vision. Drawing inspiration from around the world—India, Southeast Asia, Europe, and the Americas—the brand has built deep relationships with artisans and makers who help bring its layered, collected aesthetic to life.
