Reviewed by 92 customers
Bad Customer Service
Are You: Customer
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Volos LED Ceiling Fan
Firstly, these fans were ordered together with a fan of a different model. Lumens only provided one shipping number which covered the other model so I had to email to find out where these fans were. One of the wall units that came with the fans did not work so I reached out to support on the same thread in which they provided the shipping number and followed up a couple of times, but they never responded. I had to purchase a replacement control unit just to get the job done. The fans are quiet and nice, but Lumens customer support is NOT GOOD.
Great fan!
Are You: Customer
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Volos LED Ceiling Fan
Easy to install, looks great, moves a lot of air
Oh, NO
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Volos LED Ceiling Fan
The only reason this is not a zero is that you didn't offer one. The box showed exactly what I ordered down to the detail. It was months before the contractor was able to hang the fan and we were both surprised to see it was not AT ALL the fan in the box which was not natural would with a bronze casing? But black plastic through and through including black plastic blades. Oh NO! I haven't tried to return yet because I can't take an argument at this time. Later.
Merchant Response
We are sorry to hear you had a disappointing experience. Someone from Customer Service will be reaching out to you directly to offer further assistance.
Beautiful but malfunctioning
Are You: Customer
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Volos LED Ceiling Fan
I am very pleased with the design and look of the fan. It runs completely silently moving air efficiently. However, the key pad controller isn't fully functional. It's disappointing. I can switch the fixture on but not turn on or dim the light or change fan speeds.
Great replacement fan
Are You: B2B Professional
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Volos LED Ceiling Fan
My client was very pleased with this ceiling fan in his office. I am also excited to be entered into the sweepstakes.
Kichler
Reflecting a versatile style ranging from classic to contemporary, Kichler offers enduring designs crafted with meticulous attention to detail, quality materials, and an emphasis on sustainability and energy efficiency. Founded in 1938 in Cleveland, Ohio, Kichler has become synonymous with inspired lighting and ceiling fan solutions rooted in thoughtful design and exceptional craftsmanship.
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