Reviewed by 89 customers
Horrible experience from beginning to end.
Are You: Customer
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Seaside 1 Light Outdoor Wall Light
Horrible experience from beginning to end. The lights I ordered arrived and they looking NOTHING like the photos on the website. I initiated a refund that day. Waited 3 days and never even received confirmation that they received my request so I called. The customer service gal sent me the confirmation email. The email said it would be 5-7 days before I would receive my return shipping label email. Not sure why it takes so long. This is 2025 for heavens sake. A week went by, no email, so I called again. The customer service gal sent me the return shipping label and the email stated I MUST return the package within 3 days of getting the label. I printed the label and shipped back THAT SAME DAY. Four days went by and I received an email stating that I could just keep the lights or 'dispose' of them. Well, I obviously no longer had them as I was told they MUST be shipped back within THREE days or receiving my return label. Complete and absolute unorganized, unresponsive company with deceptive representation of their items.I will never, ever order anything from them again and I have told all of my friends and family the same. Rediculous.
Merchant Response
We appreciate your feedback and are so disappointed the Seaside Outdoor Wall Light caused issues for you. We do see your return went smoothly and would be happy to answer any questions you may have or assist you in choosing another fixture.
Fixture looks nice but would not purchase again
Are You: Customer
Comments about Seaside 1 Light Outdoor Wall Light
The lightbulbs cannot easily be removed from the socket. The entire interior portion of the fixture spins so it's difficult to change the bulb. Manufacturer says to turn off power, push up on socket while unscrewing or use a lubricant like WD 40. Now one of the lights no longer works but is beyond 1-year warranty
Merchant Response
We appreciate your feedback and are so disappointed the Seaside Wall Light caused issues for you. We will partner with the manufacturer to help improve the quality.
Wonderful fixture!
Verified Buyer
Reviewed at
kichler.com/Installed two of these fixtures about three years ago, and they are fabulous! The scale matched our exterior entrance perfectly, and added a grandeur that is really appealing. The fixtures are heavy, and it took some effort to get them installed, but since them they have been totally functional (nice and bright) with no issues with finish alteration.
Great
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
kichler.com/This light is great. Not only is it stylish, but it gives out the perfect amount of light. I installed it on my front porch. It was a breeze to install, I had it done in no time. I get so many compliments on it! The black color is great, very versatile. I know this light will last for a long time, and I am so happy with the quality! by
Perfect Coastal Style!
Verified Reviewer
Submitted as part of a sweepstakes entry
Reviewed at
kichler.com/I love this light! The style is so cute and looks great at my lake house! It was easy to install and gives off a lot of light in my breeze way. It's light weight and easy to handle with no glass to worry about getting broken when having it shipped.
Kichler
Reflecting a versatile style ranging from classic to contemporary, Kichler offers enduring designs crafted with meticulous attention to detail, quality materials, and an emphasis on sustainability and energy efficiency. Founded in 1938 in Cleveland, Ohio, Kichler has become synonymous with inspired lighting and ceiling fan solutions rooted in thoughtful design and exceptional craftsmanship.