Scraplight Drum Pendant
by Jonathan Junker for Graypants
Save $465.00 (20%)
Reviewed by 1 customer
Trade Associates need better customer service training
Are You: B2B Professional
Verified Buyer
Submitted as part of a sweepstakes entry
Comments about Scraplights Drum Pendant
Would love to be able to tell you how great the light is but I don't have it still! Ordered end of December with "estimated time 4-5 weeks". Now 2-16 & it's still in the same state it was made in. Called multiple times between Lumens, the manufacturer, shipping carrier. Jared or Jarrett from Lumens spoke to me like I was ignorant. It is in my opinion he needs better customer service training. Not a great experience with Lumens.
Merchant Response
We are sorry to hear you had a disappointing experience. Someone from Customer Service will be reaching out to you directly to offer further assistance.
Graypants
Seattle, Washington, 2008. The Graypants design studio was founded by architects Jonathan Junker and Seth Grizzle (and joined later by close friend, Jon Gentry) as a way to get back to what they'd originally loved about architecture: design, drawing and making things by hand.