Vail LED Flushmount Ceiling Fan

This fan looks great in our kitchen. Easy to install but I did have an issue when I didn't pair the fan. I called our lightning store and they told me this is a must to have it to work. They told me how and it works perfectly.

I have this fan outside in my pergola. It is easy to use, with the remote. It blends in with my decor. It was installed a week before Tropical storm, Helene came through GA. We had terrific wind gusts, and it handled it. Quality product overall.

I love the fan, but getting it installed was challenging. Seven of the 17 pages in the Instruction Manual were blank (pages 4, 5, 8, 9, 12, 13,16 and 17). So I downloaded the Instruction Manual from the Hinkley website. In the manual downloaded from the website page 4 describes the contents of the hardware bag and page 9 addresses the installation of the blades. These pages were blank in the manual included with the fan. Page 4 (missing from the Manual included with the fan) describes the contents of the hardware bag, showing "Blade to Blade Arm Screws w/ Lock Washers" and "Blade to Motor Screws and Rubber Washers". Depicted are a machine screw with a lock washer, and a machine screw with a large pan-head and a rubber washer. No quantities are listed. Page 9 (also missing from the Manual included with the fan) describes and pictures the attachment of the Blades to the Blade Arms with the "blade attachment screws and rubber washers". It also describes and pictures the attachment of the Blade Arms to the Motor with the "blade mounting screws". This is is the correct method for attaching the hardware that should be included in the hardware bag, and opposite the instructions on page 4. I found that the Screws w/Lock Washers actually attach the Blade Arms to the Motor and cannot be used to attach the Blades to the Blade Arms. The Screw with Lock Washers are too large to fit the holes tapped into the Blades, and their heads are so small that they pull through the holes in the Blade Arms. In the hardware bag included with the fan were 25 small-head machine screws with lock washers and NO pan-head machine screws with rubber washers. There should be 10 small-head machine screws with lock washers in the bag, 2 for attaching each of the 5 Blade Arms to the Motor. There should be 15 pan-head machine screws with rubber washers in the bag, 3 for attaching each of the 5 Fan Blades to the Fan Blade Arms. 6 months, 2 incorrect packages of hardware and slow responses from Hin

Excellent product and overall design.

This is the second Hinkley Flush mount fan we have installed and this one is in the master bedroom. The Hiro switch system is awesome. My only issue is that my first fan connects with the Bond app and the most recent fan needs the Hinkley app. Not sure why.