Contact Us

Get in Touch

Our team is here to support you, whether you need product guidance, order assistance, or help with a project.

 

Expert Assistance

Personalized support for product selection, lighting plans, and design guidance

(877) 445-4486

Hours

Monday – Friday: 6am to 5pm Pacific

Saturday: 7am to 3:30pm Pacific

Lumens Trade Support

Dedicated service for trade professionals, including project support and exclusive benefits

(877) 875-3619

Hours

Monday – Friday: 6am to 5pm Pacific

Contract Sales

Support for large-scale and commercial projects with tailored solutions and pricing

(877) 213-0325

Hours

Monday – Friday: 6am to 3:30pm Pacific

Holiday Hours

  • Thanksgiving (11/26) – Closed

  • Black Friday (11/27) – Open 6am to 5pm PST, Sales support available until 7pm PST

  • Cyber Saturday (11/28) – Open 7am to 3:30pm PST

  • Cyber Sunday (11/29) – Open 7am to 3:30pm PST

  • Cyber Monday (11/30) – Open 6am to 5pm PST, Sales support available until 7pm PST

  • Christmas Eve (12/24) – Open 6am to 12pm PST

  • Christmas Day (12/25) – Closed

  • Saturday After Christmas (12/26) – Closed

  • New Year’s Eve (12/31) – Open 6am to 12pm PST

  • New Year’s Day (1/1/27) – Closed

  • Saturday After New Year’s Day (1/2/27) – Closed

 

Order & Account Services

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Press & Media Inqueries

For media requests, please email our Press Team

Subscriptions & Preferences

Manage your Lumens communications, including subscribing or opting out of emails and catalogs here.