Contact Us
How may we help? Most questions can be answered using the links to the left or in our FAQs .
If you need to cancel or change an order please call or chat with us during our normal business hours.
Contact Customer Service
Call Lumens.com Customer Service at (877) 445-4486
Hours
Monday – Friday
6am to 5pm Pacific
Saturday
7am to 3:30pm Pacific
Holiday Hours
Thanksgiving 11/28/24 – Closed
Black Friday 11/29/24 – Open 6am to 5pm Pacific
Cyber Saturday 11/30/24 – Open 7am to 3:30pm Pacific
Cyber Sunday 12/1/24 – Open 7am to 3:30pm Pacific
Christmas Day 12/25/24 – Closed
New Year’s Day 1/1/25 – Closed
Trade Advantage Program
Architects, designers, contractors and other design professionals enjoy trade pricing, a dedicated account manager and exclusive perks. Join our program today. Click here to apply , email us at [email protected] , or call (877) 875-3619 to speak with a sales consultant.
Hours
Monday – Friday
6am to 5pm Pacific
Contract Services
Our dedicated contract sales team provides volume pricing, customized quotes and project management support for order tracking and post-purchase logistics. Reach our contract sales team by phone at (877) 213-0325 or email us at [email protected] .
Hours
Monday – Friday
6am to 3:30pm Pacific
Press & Media Inquiries
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