Holiday Shipping Guide for delivery by December 24th*:
Wednesday, December 16th
Monday, December 21st
Tuesday, December 22nd
Wednesday, December 23rd
Last day for free Ground Shipping**. Order before 2pm.
Last day for 3-Day Shipping. Order before noon.
Last day for 2-Day Shipping. Order before noon.
Last day for Next-day Delivery. Order before noon.
* This shipping guide applies only to in-stock items that ship within 1 business day and that do not ship by freight. Check for shipping method and availability on the product page. Orders must be placed before noon Pacific Time.
**Free ground shipping on orders of $50 or more within the 48 contiguous United States. Exclusions apply.
HOLIDAY CUSTOMER SERVICE HOURS
REGULAR HOLIDAY HOURS
Sunday (Nov. 29 - Dec. 20)
Wednesday, November 25
Thursday, November 26
Friday, November 27
Thursday, December 24
Friday, December 25
NEW YEARS EVE
Thursday, December 31
NEW YEARS DAY
Friday, January 1
Orders $50 and more: You pay no shipping fees (UPS or FedEx ground) to anywhere in the continental United States. Nice!
There are a few exceptions, though:
Special order, oversized and heavy items may need to be shipped by freight, and a freight shipping surcharge may be applied.
Also, some manufacturers require that we add a shipping surcharge to their products. When this is the case, you will see the shipping or freight charge listed on the product page.
Orders less than $50: We charge a flat fee for orders under $50 based on the order total.
There are a few exceptions, though:
For orders under $25, the fee is $4.95.
For orders between $25 and $50, the fee is $10.
Hawaii and Alaska
If you are shipping to Hawaii or Alaska, Lumens offers discounted standard shipping by UPS or FedEx standard shipping. The actual shipping charge (which at minimum is $24) will be calculated during checkout and is based on the order total.
When shipping to Canada, Lumens only uses Expedited and Express Saver which includes the brokerage fees in the shipping charge. This total does not include the Goods and Services Tax (GST) or customs duties which will be due upon receipt of delivery.
NOTE: Canadian orders will require additional lead times for these vendors: Blomus, Fanimation, Kichler, Marset and Minka Group (Minka Aire, Minka-Lavery, Metropolitan and George Kovacs).
You will receive an email with the adjusted estimated ship date within 2 business days of submitting your order.
In 1981, Paolo Masiero and Marliena Pellizzato founded Emme Pi Light in Consico di Casale sul Sile (Treviso), Italy. Their specialty: using unexpected materials and details to reimagine classic lighting forms. In 2001, Emme Pi Light-Masiero Group expanded its design and production techniques, taking the founders' inherent sense of artistry and love of craft to create three distinctive collections of fine Italian lighting (Classica, Eclettica and Ottocento).
With Masiero lighting, you can expect to see materials as varied as iron, brass, aluminum and steel, silk organza, shantung Le Bock, ponge and polyester, Murano glass and sparkling Asfour and Swarovski crystal, not to mention various types of wood, plastic and ceramic. (These high-quality frame materials and fabrics are not only beautiful, but are well-known to be exceptionally durable, long-lasting and resistant to yellowing or fading.)
As experimental as they are in their use of materials and forms--and as unique and brand-new as the results are--Masiero is ultimately rooted in tradition when it comes to their modern lighting designs. This also applies to their manufacturing process, with every piece hand-made from scratch in Italy, including forming and welding together the frames and sewing the shades.
A Fun Fact About Masiero
Ottocento is the high-end, luxury lighting collection by Masiero. It literally translates from the Italian as "eight hundred." However, it also refers to the 1800s, a golden age in the history of Italian fashion, art and design.
Noteworthy Lighting From Masiero
The Flashwood collection is sharp and exciting, with a dynamic form like exploding crystal...except it's made out of oak tipped in frosted plastic. The Blossomy collection uses curved petals of painted aluminum and a hidden fluorescent bulb to create amazing patterns of light.
*One gift per customer. Gifts shown are available while supplies last. If unavailable, we reserve the right to substitute a gift of similar value. Certain brands prohibit discounting and are excluded from this offer: Blu Dot, Currey & Company, Besa Lighting, Corbett Lighting, Elk Lighting, George Kovacs, Hinkley Lighting, Holtkoetter, Hudson Valley Lighting, Kichler, Maxim Lighting, ET2 Lighting, Quoizel, Robert Abbey, Troy Lighting, Schonbek Lighting, Uttermost, Swarovski Lighting, Fatboy, Pablo Designs, Alessi, Modern Fan Company, Metropolitan Lighting, Minka Aire, Minka-Lavery, Hubbardton Forge, Casablanca Fan Company, Gus Modern, Period Arts Fan Company, Hunter Fans, Foscarini, Blauet, Estliuz, Fine Art Lamps, Jonathan Adler Lighting, Mary McDonald, Minka Aire Fans, Fanimation Fans, Copeland Furniture, Planterworx, SONNEMAN Lighting, ELK Lighting, Jonathan Adler, Fermob. Open-box items are also excluded. Gifts shown are available while supplies last. If unavailable, we reserve the right to substitute a gift of similar value.
Lumens Low-Price Guarantee
In addition to our incredible specials and price promotions, Lumens is committed to offering you the lowest possible price on every product we sell, every day of the year. If you ever find the exact same product advertised for less anywhere, within 30 days of your Lumens purchase, please let us know and we will happily match that price. Keep in mind that shipping and handling fees will be taken into consideration. For example, if Lumens offers free shipping and the competitor charges for shipping, then the total price, including shipping, will be matched. We may require some form of verification of the offer and it must be made by an authorized dealer of the product, following manufacturer pricing guidelines and policies and it must be a stock item. The Low-Price Guarantee excludes clearance, closeout and returned items. Other restrictions may apply, but why not ask? For more information please contact Customer Service.
Lumens Trade Advantage
Architects, Lighting & Interior Designers, Contractors & Electricians: Make your job easier and more profitable with Lumens Trade Advantage Program.